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Facing some questions from consumers about the product
How to give a satisfactory answer and introduction
This is what many shopping guides are concerned about.
In addition to the application of sales skills
More importantly, you need to have a comprehensive understanding of the product
Today we will share with you
Frequently asked questions and questions from consumers
Related content about formaldehyde-free solid wood particle board
I hope it can help store guides
Provide satisfactory services to consumers
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#Why choose formaldehyde-free solid wood particle board#
Consumers: How environmentally friendly is formaldehyde-free solid wood particle board?
Answer : Most of the solid wood particle boards used on the market are of the national standard E1 grade, which is also the national mandatory environmental protection standard line; of course, there are also environmentally friendly E0 grade and F4 star grades, but they still add formaldehyde during the production process.
The formaldehyde emission of formaldehyde-free solid wood particle board is ≤0.02mg/m³. It has not only obtained the dual certification of formaldehyde-free exemption of the US NAF, but also met the standards of my country's new national standard ENF formaldehyde-free grade. (On March 9, 2021, my country's GB/T 39600-2021 "Formaldehyde Emission Classification of Artificial Boards and Their Products" was released: The formaldehyde emission limit of ENF formaldehyde-free grade is ≤0.025mg/m³), standing at the top of the pyramid of environmental protection grade.
Consumers: Why can formaldehyde-free solid wood particle board reach formaldehyde-free level?
Answer : Whether the board is environmentally friendly or not mainly depends on the glue. Unlike other boards, formaldehyde-free solid wood particle board uses formaldehyde-free MDI formaldehyde-free ecological glue as the adhesive of the board.
MDI glue is an ecological glue that does not contain formaldehyde and can be used in the medical field, refrigerator liners, and even implanted in human heart valve surgery. Relying on the safe and stable performance of MDI glue, formaldehyde-free solid wood particle board can be truly zero-formaldehyde added.
Currently, only four countries in the world (China, Germany, the United States, and Japan) can produce MDI. Huazhou Wood is one of the very few companies in China that uses MDI formaldehyde-free eco-adhesive in its lumber production. By using MDI adhesive as the adhesive for lumber, there's no need to worry about formaldehyde. This advanced technology provides a healthy and safe home environment.
Consumer: Does no formaldehyde added mean 0 formaldehyde?
A: No added formaldehyde does not equal zero formaldehyde. This is because formaldehyde is a substance widely present in nature, including in the human body, water, and some plants. Therefore, the wood materials used to make our boards also naturally contain trace amounts of formaldehyde. Furthermore, we add zero formaldehyde during the production process, eliminating any human-induced formaldehyde and ensuring our boards are as environmentally friendly as natural wood.
Consumers: How is the compression and moisture resistance of formaldehyde-free solid wood particle board?
A: In addition to its leading environmental performance, formaldehyde-free solid wood particle board also boasts excellent product quality. Advanced production equipment and innovative process technologies ensure that its physical properties, including load-bearing capacity, deformation resistance, and moisture resistance, far exceed national standards. This also makes formaldehyde-free solid wood particle board more durable and suitable for a wider range of home improvement needs.
Consumer: There are many formaldehyde-free boards on the market. Why are formaldehyde-free solid wood particle boards more reliable?
Answer: Whether a formaldehyde-free board is reliable can be analyzed from two dimensions: environmental certification and adhesives.
First, formaldehyde-free solid wood particle board has currently obtained the world's highest environmental protection standard, the US NAF formaldehyde-free exemption dual certification. No additional formaldehyde testing is required to enter the US market. At the same time, it also meets my country's new national standard ENF formaldehyde-free grade, and is truly at the top of the pyramid of environmentally friendly boards.
Secondly, in terms of adhesives, formaldehyde-free MDI formaldehyde-free ecological glue is used as the adhesive for the board. MDI glue is the key to achieving formaldehyde-free addition. It is an ecological glue used in medical treatment, refrigerator liners, and even implanted in human heart valve surgery. It is very safe and environmentally friendly, eliminating the addition of formaldehyde from the source, making the board extremely environmentally friendly.
Consumers: How can I tell the authenticity of formaldehyde-free solid wood particle board?
Answer: In order to safeguard the interests of our customers and consumers and ensure that the products purchased by consumers are authentic, we have proposed the "one look, two photos" method to help consumers identify the authenticity of the boards.
The first look refers to observing whether the board and the cut surface particles are red/pink, and the "red core" is the symbol of formaldehyde-free solid wood particle board; the second light refers to aiming ultraviolet light at the surface of the veneer board product. Under ultraviolet light, the Huazhou Wood Industry LOGO and name will appear on the board surface, which means the board is authentic.
Of course, in order to protect the rights and interests of consumers, the best way is to purchase from stores authorized by Huazhou Wood Industry. Each authorized store has an authentic authorization card issued by Huazhou.
As a panel company focusing on "product + service", Huazhou has always been committed to bringing safer and more environmentally friendly panel products to consumers. Its enthusiasm for innovation and research and development has also made Huazhou the world's first company to produce formaldehyde-free solid wood particle board, and it has won the choice and favor of many leading domestic customization companies.